Customer Satisfaction
Amani McKenzie
Customer Service
Dover,Delaware
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Self-motivated and true team player. Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with solid history of surpassing objectives. Talented at generating leads and closing high-volume sales.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Cashier
Hardees Fast Food
Dover, Delaware
06.2022 - Current
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Collected and authorized payments of guests.
Education
Dover High School
Dover, DE 08.2019 - Current
Skills
Money handling
Stocking and replenishing
Payment collection
Cleaning and sanitizing
Customer Relations
Basic math skills
Customer assistance
Interests
List-making
Organization
Certification
ServSafe Managerial Certificate
Timeline
ServSafe Managerial Certificate
01-2023
Cashier
Hardees Fast Food
06.2022 - Current
Dover High School
08.2019 - Current