Ehab Shukukani
Alpharetta,Georgia
Summary
I am highly self-motivated. Focused on using my time effectively to drive the results I need. A natural people person with a strong background in hospitality industry. Highly organized and detail oriented and thrives in fast-paced environments. Eager to continuously learn and challenge myself in different areas in life.
Overview
2
2
years of professional experience
Work History
Front End Customer Service Manager
Lowe's
Alpharetta, GA
08.2022 - Current
- Provided customer service to customers in person, via phone and email.
- Resolved customer complaints or escalated them to senior management when necessary.
- Trained new employees on proper customer service techniques.
- Assisted customers with product selection, ordering and returns.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - Medical Technology
Georgia State University
Atlanta, GA01-2026
Skills
- Relationship building and management
- Time Management
- Problem-solving skills
- Fluent in English and Arabic
- Work Planning and Prioritization
Timeline
Front End Customer Service Manager
Lowe's
08.2022 - Current
Bachelor of Science - Medical Technology
Georgia State University
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