Amannda Monlin
Sonora,CA
Summary
Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
7
7
years of professional experience
Work History
Beverage Server
Chicken Ranch Casino Resort
07.2024 - Current
- Completed mandatory alcohol server training to comply with local regulations and maintain a safe environment for patrons.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Enhanced customer satisfaction by promptly serving beverages and attending to special requests.
- Developed rapport with regular customers, fostering loyalty and repeat business.
Team Lead Merchandiser
Hallmark
10.2022 - Current
- Implemented loss prevention measures to minimize shrinkage and protect store assets.
- Managed inventory levels to optimize stock availability for customer satisfaction.
- Analyzed sales data and trends to determine the most profitable product assortments for each season.
- Inspected merchandise for quality and arranged proper display location on floor.
Retail Department Manager
Walmart
03.2019 - 11.2023
- Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Led meetings with store management to discuss goals, challenges faced within the department as well as successful tactics to be implemented across the organization.
- Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
Owner/Operator Manager
Tanning Dee-Light
01.2018 - 12.2022
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Education
Associate of Applied Science - Medical Office Administration
Heald Business College
Salida07-2012
Skills
- Excellent customer service
- Strong Communication Skills
- Patience and Empathy
- Efficient multitasking
- Point of sale system
Timeline
Beverage Server
Chicken Ranch Casino Resort
07.2024 - Current
Team Lead Merchandiser
Hallmark
10.2022 - Current
Retail Department Manager
Walmart
03.2019 - 11.2023
Owner/Operator Manager
Tanning Dee-Light
01.2018 - 12.2022
Associate of Applied Science - Medical Office Administration
Heald Business College
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