Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Owner
iDent
Bishek
02.2021 - 09.2024
Managed annual budgeting process, including forecasting and financial planning.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
Investigated new technologies that could improve efficiency within the organization.
Established marketing strategies, such as social media campaigns, to promote the business.
Freelance Medical Equipment Repair Specialist
Lasertech
Bishkek
11.2018 - 02.2021
Read and understood diagrams and schematics to accurately perform repairs.
Examined machines and equipment to diagnose or make repairs.
Responded quickly to emergency calls from customers requiring immediate assistance with their machines.
Provided customer support, explaining complex repair processes in understandable terms.
Estimated cost of labor and materials for projects and communicated value to clients.
Head of Technical Services
Altermed
Bishkek
09.2017 - 09.2018
Development of Repair and Maintenance Plans: Designing and implementing effective plans to ensure the smooth operation of equipment.
Customer Interaction and After-Sales Service: Providing high-quality service and support to customers post-sale.
Technical Support: Delivering professional assistance to clients in resolving issues related to equipment operation.
Personnel Training: Conducting training sessions for medical staff on the proper use and maintenance of equipment.
Education
Bachelor of Science - Biotechnical Systems And Technologies
Kyrgyz State Technical University
05-2018
Skills
Sales oversight
Entrepreneurial personality
Customer service
Employee training
Project management
Sustainable business models
Languages
Russian
Native/ Bilingual
English
Professional
German
Professional
Certification
Computer hardware certifications
Medical equipment certifications
Managment and administration certifications
Timeline
Business Owner
iDent
02.2021 - 09.2024
Freelance Medical Equipment Repair Specialist
Lasertech
11.2018 - 02.2021
Head of Technical Services
Altermed
09.2017 - 09.2018
Bachelor of Science - Biotechnical Systems And Technologies