A M A R A Alexander
Arden,NC
Summary
Dependable CNA currently serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
Mission Hospital
Asheville, NC
06.2021 - Current
- Documented and reported to nurses patient behavior observations, complaints, or physical symptoms
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Prioritized assigned tasks when managing high patient caseload
- Safeguarded residents' rights and confidentiality
- Completed daily shift reports for smooth and informative handovers
- Monitored patients' mental and emotional wellbeing and reported concerns
- Delivered outstanding care following individualized treatment plans
- Improved patient care quality by monitoring and recording vital signs, blood sugars, fluid intake, and output.
- Built rapport with patients and families, providing emotional support during difficult times.
Environmental Services Housekeeper
Mission Hospital
Asheville, NC
03.2021 - 06.2021
- Used infection-control procedures to protect patients and staff from cross-contaminations
- Cleaned and prepared patient rooms, beds and gurneys in compliance with sanitation standards
- Completed checklists and documentation for work performed
- Monitored housekeeping supply closet inventory and reported supply needs
- Mixed cleaning solutions with focus on safe and proper chemical handling
- Coordinated assigned tasks to meet applicable schedules, sanitation and safety requirements
- Maintained caution when handling infectious waste and other hazardous materials
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
Manager
McDonalds
Asheville, NC
08.2015 - 02.2021
- Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved the performance of individual team members by motivating and training each person
- Developed and maintained effective working relationships with team members, management, and customers to boost company productivity and morale
- Managed deposits, safe control, and food safety.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
Early Childhood Educator
Donald S. Collins Early Learning Center
Black Mountain, NC
10.2017 - 12.2020
- Created a positive environment focused on learning and being inclusive of children from different backgrounds
- Boosted children''s social skills development through group projects and collaborative games.
- Worked collaboratively with director, fellow teachers, and parents to meet unique needs of each child
- Encouraged children to work through difficulties and improve social skills
- Coordinated regular outside and gym activities to promote children's physical development
- Led songs and games, arts and crafts, and challenged children to work hard to succeed
- Cleaned spaces regularly and sanitized surfaces daily to prevent spread of communicable diseases
- Checked classroom regularly for safety problems and housekeeping requirements
- Kept supplies organized and well-stocked for upcoming lessons and typical usage.
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.
Education
Certified Nursing Assistant -
A-B Tech
Asheville, NCBasic Life Support -
A-B Tech
Asheville, NCSkills
- Customer Service
- Patient observation
- Clinical documentation
- Medical Terminology Knowledge
- Care Plan Implementation
- Observing Responses
- Patient Relations
- Maintaining Privacy
- Adaptable
- Healthcare Ethics
- Active Listening
- Attention to Detail
Timeline
Certified Nursing Assistant
Mission Hospital
06.2021 - Current
Environmental Services Housekeeper
Mission Hospital
03.2021 - 06.2021
Early Childhood Educator
Donald S. Collins Early Learning Center
10.2017 - 12.2020
Manager
McDonalds
08.2015 - 02.2021
Certified Nursing Assistant -
A-B Tech
Basic Life Support -
A-B Tech