Amarachi Nzeakor
Frisco
Summary
Dedicated and customer-focused Team Lead with strong communication and leadership skills. Experienced in meal preparation, front-of-house operations, and maintaining a clean, efficient work environment. Proven ability to support guest satisfaction through teamwork, fast services, and attention to food safety standards. Skilled in training and mentoring team members, coordinating daily operations, and improving workflow efficiency to support overall team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead
Panera Bread
581 Richland Blvd, Prosper, TX 75078
01.2025 - Current
- Supervised team members to ensure compliance with food safety and sanitation standards.
- Coordinated daily operations to optimize workflow and improve customer service delivery.
- Trained new employees on operational procedures and company policies for efficient onboarding.
- Managed inventory levels, reducing waste through effective stock rotation practices.
Team Member
Chick-fil-A
2601 Preston Rd #2046 Frisco, TX 75034
06.2022 - 07.2023
- Oversaw multiple front-of-house responsibilities during shifts, including meal preparation and customer service at the register. Coordinated dessert preparation and ensured a clean and organized environment.
- Provided exceptional customer service in fast-paced environment to ensure guest satisfaction.
- Collaborated with team members to optimize workflow and improve service speed during peak hours.
Education
High School Diploma -
Memorial High School
12300 Frisco St, Frisco, TX 75033Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Effective communication
- Client interaction
Certification
Food Handler Certification
Timeline
Team Lead
Panera Bread
01.2025 - Current
Team Member
Chick-fil-A
06.2022 - 07.2023
High School Diploma -
Memorial High School