A'Mari Bailey
Cape Coral
Summary
Results-driven professional with extensive leadership experience in customer service. Proven ability to optimize employee performance in high-stress environments. Committed to enhancing employee morale and customer satisfaction through effective collaboration across teams. Track record of achieving organizational goals through strategic initiatives.
Overview
4
4
years of professional experience
Work History
Team Lead
Sky Zone Trampoline Park
Fort Myers
02.2026 - 07.2026
- Provided leadership and guidance to team members, ensuring tasks were completed on time and to a high standard.
- Supervised team members to ensure compliance with safety protocols and operational standards.
- Coordinated daily activities to enhance guest experiences during peak hours.
- Managed inventory levels and ordered supplies to maintain park readiness.
Lead Sales Associate
A Polished Home
Manhattan
03.2025 - 09.2025
- Collaborated with team members to streamline sales process, enhancing customer experience.
- Partnered with three team members to meet daily sales goals and elevate customer satisfaction.
- Mastered company policies and procedures to support operational efficiency.
- Operated cash register and processed transactions accurately.
Team Lead
Monarch Inventory Services
03.2024 - 02.2025
- Implemented best practices for inventory accuracy, resulting in 90% reduced discrepancies during audits.
- Fostered a collaborative team environment, promoting knowledge sharing and problem-solving strategies.
- Increased customer satisfaction by 85% ensuring timely completion of projects and adherence to high-quality standards.
- Led team in executing inventory management processes to enhance operational efficiency.
Intern
Wingate Police Department
12.2022 - 03.2023
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Demonstrated adaptability by quickly learning new concepts and techniques for different assignments within the program.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Associate of Science - Forensic Science
Florida SouthWestern State College
Fort Myers, FL08-2027
High School Diploma -
Virgil Grissom High School
Huntsville, AL05-2021
No Degree - Criminal Justice
Wingate University
Wingate, NCSkills
- Effective leadership and collaborative teamwork
Strong commitment to customer satisfaction
Meticulous attention to detail with strategic task delegation - Investigative techniques
Efficient workflow management for optimal productivity
- Forensic examination
Harnessing the full potential of every employee, knowing how to get the most out of employees - Data management
Timeline
Team Lead
Sky Zone Trampoline Park
02.2026 - 07.2026
Lead Sales Associate
A Polished Home
03.2025 - 09.2025
Team Lead
Monarch Inventory Services
03.2024 - 02.2025
Intern
Wingate Police Department
12.2022 - 03.2023
Associate of Science - Forensic Science
Florida SouthWestern State College
High School Diploma -
Virgil Grissom High School
No Degree - Criminal Justice
Wingate University