Amari Key
Fort Wayne,IN
Summary
Proven track record in enhancing customer satisfaction and loyalty at Champs Sports, leveraging exceptional customer service and cash management skills. Demonstrated ability to exceed sales targets and handle financial transactions with utmost accuracy, contributing significantly to store revenue growth. Adept at fostering positive customer relationships and maintaining a high level of integrity and empathy in all interactions. Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
Work History
Cashier
Bin Palace
Fort Wayne, IN
06.2024 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Jcpennys
Fort Wayne, IN
11.2023 - 02.2024
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Sales Associate
Champs Sports
Fort Wayne, IN
11.2022 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Snider Highschool
Fort Wayne, INSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Cash handling and management
- Written and verbal communication
- Cash Management
- Product restocking
- Product Knowledge
- Refunds and exchanges
- Order Packaging
- Problem-Solving
- Honest and Dependable
- Active Listening
- Creative Thinking
- Team Leadership
Timeline
Cashier
Bin Palace
06.2024 - 09.2024
Sales Associate
Jcpennys
11.2023 - 02.2024
Sales Associate
Champs Sports
11.2022 - 11.2023
Snider Highschool