Amari Williams
Saint Robert,MO
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Customer Support industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Office Assistant
Alfermann, Gray & Co. AGC CPA
Rolla, MO
01.2023 - 07.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Accounts Payable/Receivable Accountant
Sign Fab Inc.
Stoutland, MO
09.2021 - 09.2022
- Collaborated with various departments to complete assigned tasks.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Monitored and tracked budgets and expenses.
- Supported staff on special assignments and ad hoc projects.
Compliance Officer
Lincoln Savings Bank
01.2021 - 08.2021
- Identified, investigated and documented compliance violations and recommended corrective measures.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Maintained up-to-date knowledge of applicable laws and regulations.
Education
High School Diploma -
East High School
Waterloo05.2015
Skills
- Customer Relations
- Active Listening
- Microsoft Excel
- Account Management
- Business Development Understanding
- Customer Relationship Management
- Problem-Solving Ability
Timeline
Office Assistant
Alfermann, Gray & Co. AGC CPA
01.2023 - 07.2023
Accounts Payable/Receivable Accountant
Sign Fab Inc.
09.2021 - 09.2022
Compliance Officer
Lincoln Savings Bank
01.2021 - 08.2021
High School Diploma -
East High School
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