
Dynamic customer service professional with extensive experience at Best Western Hotel, excelling in delivering exceptional guest experiences. Proven ability to manage time effectively and maintain attention to detail while processing payments and coordinating services. Recognized for fostering a welcoming environment and enhancing operational efficiency in fast-paced settings.
Making sure the satisfaction of the client patient or customer is first.
Greeted patients and visitors while providing professional, courteous customer service. Scheduled, confirmed, and rescheduled patient appointments using electronic scheduling systems. Verified patient information, updated medical records, and maintained confidentiality in accordance with privacy policies. Collected co-pays and processed payments accurately. Assisted patients with registration forms, insurance information, and general office paperwork. Maintained organized front desk, managed filing, and completed administrative task in a fast past environment.
Greeted guest and provided friendly, respectful, and professional customer service throughout their stay. Assisted with check-in and check-out procedures using the hotels reservation system. Answered questions about hotel amenities, local attractions, and services. Processed payments and maintained accurate guest records. Coordinated with housekeeping and maintenance to address guest needs efficiently. Maintain a clean entrance and welcoming front desk while adhering to company policies.
Maintained a clean, organized, fully stocked sales floor to ensure a positive shopping experience. Frequently cleaning bathrooms or small spills every 30 minutes. Followed company policies and safety procedures while handling transactions and store operations.
Delivered excellent customer service by assisting customers with orders and resolving questions in a friendly, professional manner. Operated cash registers and processed cash, credit, and mobile payments accurately. Worked efficiently in a fast past team oriented environment to meet customer demand.
Maintained a clean, organized, and safe work environment. I would work til close at the restaurant a lot so cleaning and making sure it was ready for the next day was easy.