Amaris Binns
Fairburn,GA
Summary
Proven track record in enhancing customer engagement and teamwork, notably at Walmart. Excelled in streamlining operations, achieving a significant increase in repeat business through exceptional customer service and efficient problem-solving. Skilled in both stock management and fostering collaborative environments, demonstrating a strong ability to multitask and prioritize tasks effectively.
Overview
6
6
years of professional experience
Work History
Sales Associate
Walmart
09.2022 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Stock Associate
Wayfeild
06.2018 - 08.2023
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained effective team member communication.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Managed inventory storage in clean and organized fashion.
- Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Warehouse Worker
Amazon
03.2023 - 12.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Reduced waste, implementing recycling procedures for packaging materials.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
Education
Associate Of Science - Biology
Shorter University
Rome, GAHigh School Diploma -
Tri-Cities High School
East Point, GA05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Stocking and Receiving
Timeline
Warehouse Worker
Amazon
03.2023 - 12.2023
Sales Associate
Walmart
09.2022 - 10.2024
Stock Associate
Wayfeild
06.2018 - 08.2023
Associate Of Science - Biology
Shorter University
High School Diploma -
Tri-Cities High School