Amaris Perez
Baton Rouge,LA
Summary
Proven multitasker and team collaborator, I excelled at TJ Ribs by enhancing customer satisfaction and efficiently managing high-pressure situations. Skilled in customer service and time management, my ability to improve service speed and accuracy stands out. Achievements include significantly boosting guest experience through exceptional communication and meticulous attention to detail.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
TJ Ribs
07.2020 - Current
- Handle high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Crew Member
Canes Chicken Fingers
05.2020 - 08.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Sandwich Artist
Subway
01.2020 - 05.2020
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Education
High School Diploma -
Denham Springs High School
Denham Springs, LA05.2020
Skills
- Customer Service
- Multitasking proficiency
- Effective Time Management
- Exceptional communication
- Detail Oriented
- Team Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
TJ Ribs
07.2020 - Current
Crew Member
Canes Chicken Fingers
05.2020 - 08.2020
Sandwich Artist
Subway
01.2020 - 05.2020
High School Diploma -
Denham Springs High School
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