Amarissa Mota
Irving,TX
Summary
Highly motivated sales professional dedicated to building loyal clientele through exceptional delivery of customer service. Effective communicator with proven negotiation skills that benefit margins while keeping customers happy.
Overview
2
2
years of professional experience
Work History
Pawnbroker
Cash America
04.2022 - 08.2023
- Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
- Performed store open and close procedures as part of shift responsibilities.
- Priced and resold items that remained unclaimed by owners.
- Received and processed payments for loan values and item purchased, recording transactions.
- Estimated value and gave appraisals of merchandise for prospective clients.
- Welcomed customers to shop and offered to answer questions on merchandise.
- Monitored day-to-day activities of shop, communicating issues with shop owners and closely watching over inventory.
- Prepared all paperwork, checked identifying information and documented transactions.
- Checked payment verification and applications for pawn loans, carefully examining paperwork to prevent fraudulent issues.
- Worked with customers to develop loans worth up to $1500 according to personal needs, preferences and payment abilities.
Stocker
Amazon
12.2021 - 03.2022
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Organized items on racks, shelves and bins to maintain established order.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
Sales Associate
Metropcs Authorized Dealer
05.2021 - 11.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Generated new sales leads to achieve and exceed monthly sales goals.
Education
High School Diploma -
Crossroads High School
DeSoto, TX06.2021
Skills
- Item Evaluations
- Recordkeeping Skills
- Negotiation
- Pricing Structures
- Effective Communicator
- Attention to detail
- Teamwork orientation
Languages
Spanish
Limited Working
Timeline
Pawnbroker
Cash America
04.2022 - 08.2023
Stocker
Amazon
12.2021 - 03.2022
Sales Associate
Metropcs Authorized Dealer
05.2021 - 11.2021
High School Diploma -
Crossroads High School