Amaru Cousar
Charlotte,NC
Summary
Experienced cake decorator and cashier with a strong background in customer service, food safety, and POS operation. Skilled in preparing quality cake designs, handling orders, and resolving customer concerns with care and professionalism. Strong work ethic and attention to detail support consistent, dependable results.
Overview
1
1
Language
5
5
years of professional experience
Work History
Cake Decorator
walmart
Charlotte, North Carolina
05.2024 - 08.2026
- Prepared and organized icing, fillings, and cake decorations for display case presentation.
- Created clear customer messages on cakes with neat, readable lettering.
- Maintained food safety and sanitation standards throughout cake preparation.
- Guided customers through cake design and flavor selections to enhance their experience.
- Maintained cleanliness of decorating tools, trays, and work areas to ensure hygiene standards.
- Handled incoming phone calls to assist customers with their requests., put in orders and handled customer disputes or complaints.
- Checked inventory of baking supplies and notified management for timely stock replenishment.
cashier
Family Dollar
charlotte , NC
05.2023 - 05.2024
- Assisted shoppers in locating products and resolving checkout questions, enhancing customer experience.
- Scanned merchandise and applied coupons, discounts, and promotions during checkout.
- Balanced cash drawer and prepared register for efficient shift transitions, ensuring smooth operations.
- Greeted customers and provided information on store products and services, fostering a positive shopping environment.
- Maintained clean checkout area and organized impulse displays near registers.
- Restocked shelves and fronted merchandise to support the sales floor.
- Resolved simple customer concerns and directed issues to store management.
Cashier
TCBY Frozen Yogurt
charlotte, NC
02.2022 - 05.2023
- Processed customer purchases using a POS system at TCBY Frozen Yogurt.
- Greeted customers and answered any questions they had about the store's products and services.
- Greeted guests and answered menu questions about frozen yogurt flavors.
- Resolved order issues with friendly, calm customer service.
- Balanced cash drawer and counted register funds before shifts.
- Cleaned counters, machines, and service areas throughout shifts.
- Restocked cups, cones, spoons, and topping stations.
- Stocked shelves with merchandise.
- Performed tasks based on management instructions.
Cashier/Cook
Duck Donuts
charlotte , NC
04.2021 - 02.2022
- Welcomed guests and efficiently processed cash, card, and mobile payments at front counter, ensuring smooth transactions.
- Prepared made-to-order donuts, following Duck Donuts' recipes and presentation standards.
- Glazed, topped, and boxed donuts to match customer orders, maintaining quality and presentation standards.
- Cleaned workstations, utensils, and equipment under food safety procedures.
- Provided friendly service by answering guest questions and recommending flavor combinations to enhance customer experience.
Education
High School Diploma -
West Charlotte High School
Charlotte, NC06-2023
Skills
- Cake decorating
- POS operation
- Cash handling
- Customer service
- Attention to detail
- Problem solving
- Work ethic
- Hospitality and accommodation
Languages
English
Professional
Timeline
Cake Decorator
walmart
05.2024 - 08.2026
cashier
Family Dollar
05.2023 - 05.2024
Cashier
TCBY Frozen Yogurt
02.2022 - 05.2023
Cashier/Cook
Duck Donuts
04.2021 - 02.2022
High School Diploma -
West Charlotte High School