Amaya Brown
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
Brookdale Bayshore
07.2023 - 08.2024
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with residents.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Crew Member
Smoothie King
09.2021 - 01.2022
- Prepared smoothies for guests quickly and accurately.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Education
No Degree - Finance
University of South Florida
Tampa, FL05.2026
High School Diploma -
Lassiter High School
Marietta, GA05.2022
Skills
- Strong Work Ethic
- Excellent Communication
- Reliable and Responsible
- Warm and Friendly
- Cool Under Pressure
- Professional Appearance
- Tableside Etiquette
- Food Running
- Menu Recommendations
- Team Player
- Staff Training
Timeline
Server
Brookdale Bayshore
07.2023 - 08.2024
Crew Member
Smoothie King
09.2021 - 01.2022
No Degree - Finance
University of South Florida
High School Diploma -
Lassiter High School