Amaya Chavez
Delilah
LAS VEGAS,NV
1
Certification
5
years of professional experience
My goal is to provide an extraordinary experience to each individual I interact with. I plan to do that with my customer service skills and a positive attitude. With drive and being a dependable individual, I seek more experience in the hospitality industry. Providing exceptional service, leaving customers with a more than satisfied experience.
Work History
Hostess Runner
1 Year 2 Months- Greeted guests warmly, while setting a polished first impression aligned with fine-dining service standards.
- Escorted guests promptly to assigned tables, accommodating preferences, and accessibility needs.
- Trained new host staff on greeting procedures, reservation handling, and guest service expectations.
- Communicated special requests and order changes between guests, servers, and culinary staff.
Hostess
10 Months- Coordinated with servers and management to balance table assignments efficiently.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Managed reservations, waitlists, and walk-ins to maintain organized seating flow.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Hostess
3 Months- Greeted guests promptly, creating welcoming first impressions, and smooth arrival experience.
- Managed reservations, waitlists, and walk-ins to maintain organized seating flow.
- Communicated accurate wait times and dining updates to guests clearly.
- Resolved guest concerns calmly, supporting positive service, and guest satisfaction.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Cook
2 Years 7 Months- Delivered exceptional customer service by taking orders, answering questions, and ensuring customer satisfaction.
- Prepared and cooked food to company standards in a fast paced environment.
- Resolved customer concerns while maintaining a positive and welcoming attitude.
Education
No Degree - Science
Skills
Customer service
Effective multitasking
Patience and empathy
Detail-oriented
Interactive communication skills
Greeting guests
Exceptional communication
Complaint handling
Guest complaint resolution
Certification
- Food Handler Certification
Timeline
Hostess Runner
Delilah
08.2025 - CurrentRead More
Hostess
Waldorf Astoria
03.2025 - 01.2026Read More
Hostess
COVE
09.2024 - 12.2024Read More
Cook
In-N-Out Burger
01.2022 - 08.2024Read More
College of Southern Nevada
No Degree from Science
Read More
Foothill High School
Read More