Amaya Edwards
Columbus,OH
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Forklift Operator
DHL
05.2023 - Current
- offload 5-6 trucks a day
- receive product
- replenish products for workers
- print labels
- sort laptops
- Minimized product damage through careful maneuvering and transporting of fragile items.
Forklift Operator
Limited Brands, Bath And Body Works
07.2022 - 05.2023
- Fulfilled company orders by using a pick and pull system
- Achieved 90% PE performance while operating forklift
- Improved forklift knowledge with continuous learning
Sales Associate
Nordstrom Rack
07.2020 - 02.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- operated the cash register
- In charge of counting the stores money and making banking deposits
Call Center Representative
Cor-tech
10.2019 - 04.2020
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Store customer information
- Provided a positive attitude
Education
High School Diploma -
Haverling Senior High School
Bath, NY06.2019
High School Diploma -
Wildwood Education Center
Hornell, NY06.2019
Skills
- Customer Service
- Adaptability
- organization
- Data Entry
- time management
- attention to detail
Timeline
Forklift Operator
DHL
05.2023 - Current
Forklift Operator
Limited Brands, Bath And Body Works
07.2022 - 05.2023
Sales Associate
Nordstrom Rack
07.2020 - 02.2021
Call Center Representative
Cor-tech
10.2019 - 04.2020
High School Diploma -
Haverling Senior High School
High School Diploma -
Wildwood Education Center