Amaya Hammond
Tyler
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
Texas Roadhouse
11.2022 - Current
- Delivered outstanding customer service in high-volume restaurant environment.
- Processed orders accurately and efficiently using point-of-sale system.
- Trained new servers on menu items, service protocols, and safety procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Icrew
Ijump Tyler
02.2021 - 11.2022
- Coordinated and hosted private events, ensuring a positive and organized guest experience.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Cashier
Dairy Queen
01.2020 - 02.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
- Assisted customers with menu selections and addressed inquiries promptly.
Education
High School Diploma -
Cumberland Academy Highschool
Tyler, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Upselling techniques
Timeline
Server
Texas Roadhouse
11.2022 - Current
Icrew
Ijump Tyler
02.2021 - 11.2022
Cashier
Dairy Queen
01.2020 - 02.2021
High School Diploma -
Cumberland Academy Highschool