Amaya Loftly
Valdosta,GA
Summary
Dynamic and dedicated professional with a proven track record at Culvers, excelling in customer service excellence and cash handling. Demonstrated strong work ethic and integrity, enhancing customer satisfaction and mentoring new employees. Leveraged time management skills to boost efficiency, contributing to a 20% increase in customer loyalty.
Overview
2
2
years of professional experience
Work History
Cashier
Speedway
2165 Old Clyattville Road
02.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier/trainee
Culvers
4135 N Valdosta Road
02.2024 - 02.2025
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Barista
Hug in a Mug
1688 Norman Drive
08.2023 - 12.2023
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Handled cash with high accuracy and took care to check bills for fraud.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
High School Diploma -
Valdosta High School
4590 Inner Perimeter Road05.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Customer service excellence
- Cleaning and sanitizing
- Team collaboration
- Order taking
- Cash management
Timeline
Cashier
Speedway
02.2025 - Current
Cashier/trainee
Culvers
02.2024 - 02.2025
Barista
Hug in a Mug
08.2023 - 12.2023
High School Diploma -
Valdosta High School