Amaya Marshall
Hendersonville,TN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-oriented professional with a diverse background in customer service. Proven to conceptualize, plan and manage successful business operations. Dedicated, well organized, highly communicative and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Cocktail Waitress
Maggianos Little Italy
08.2020 - 07.2023
- Served alcoholic and non-alcoholic beverages in bar environment.
- Assisted with bartending duties during high-volume shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Warehouse Fulfillment Associate
FedEx:Ground
03.2022 - 09.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Performed inventory control, such as counting, and stocking merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Collaborated with team members to achieve daily pick and pack goals.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Utilized warehouse management system to accurately track and update inventory records.
- Organized warehouse shelves and racks to maximize space utilization.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Completed cycle counts and monthly inventory.
Product Marketing Specialist
Gap Distribution Center
04.2021 - 12.2021
- Updated social media platforms with latest news and corporate details.
- Monitored trends in social media, industry, and competitive landscape to create new material.
- Identified appropriate marketing channels and target customers for campaigns.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Worked closely with in-house design team to develop visuals for content.
- Shadowed senior personnel on complex marketing pursuits to build skills set.
Education
Associate of Applied Science - Accounting Technology And Bookkeeping
Volunteer State Community College
Gallatin, TN05.2021
Skills
- Service Prioritization
- Customer Needs Assessments
- Inventory Management and Planning
- Exceptional Time Management Skills
- Warehouse Coordination and Support
- Communications Strategies
- Administrative Support
- Sales Strategy Familiarity
- Adaptability
Timeline
Warehouse Fulfillment Associate
FedEx:Ground
03.2022 - 09.2022
Product Marketing Specialist
Gap Distribution Center
04.2021 - 12.2021
Cocktail Waitress
Maggianos Little Italy
08.2020 - 07.2023
Associate of Applied Science - Accounting Technology And Bookkeeping
Volunteer State Community College