Amaya Pattillo
Charlotte,NC
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Manager
Innovative Concessions
Charlotte, NC
04.2020 - Current
- Manage and staff Dippin Dots stands at Bojangles Arena, Ovens Auditorium, UNCC, and Kannapolis Baseball Events.
- Cross-trained existing employees to maximize team agility and performance.
- Record inventory sales into organization's weekly income report.
- Manage inventory control, cash control and store opening and closing procedures.
- Approve regular payroll submissions for employees.
- Oversee employee performance, correct problems and increase efficiency to maintain productivity targets.
- Foster positive work environment by consistently treating all employees and customers with respect and consideration.
Before & Afterschool Counselor
Keith Family YMCA
Charlotte, NC
08.2019 - 10.2019
- Developed lessons and activities to promote children's physical and emotional development.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
Assistant Dance Instructor
Miss Donna's School Of Dancing
Charlotte, NC
07.2018 - 08.2019
- Assisted with coordination and administration of complete dance program.
- Planned, prepared and delivered lesson plans introducing students to dance techniques and ballet positions.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Planned routines for recitals and performances.
Day Camp Counselor
Keith Family YMCA
Charlotte, NC
06.2017 - 08.2019
- Planned and lead diverse activities to entertain children and promote core values.
- Built and maintained positive relationships with campers, staff and families.
- Kept all camper and work areas neat, clean and organized.
- Updated all documentation and logs to maintain camp and camper records.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Education
No Degree -
Central Piedmont Community College
Charlotte, NC 08.2018 - 05.2019
High School Diploma -
Hopewell High School
Huntersville, NC 08.2014 - 06.2018
Skills
Staff supervision
Employee scheduling
Google Drive
Policies and procedures
Staff Management
Coaching and mentoring
Timeline
Manager
Innovative Concessions
04.2020 - Current
Before & Afterschool Counselor
Keith Family YMCA
08.2019 - 10.2019
No Degree -
Central Piedmont Community College
08.2018 - 05.2019
Assistant Dance Instructor
Miss Donna's School Of Dancing
07.2018 - 08.2019
Day Camp Counselor
Keith Family YMCA
06.2017 - 08.2019
High School Diploma -
Hopewell High School
08.2014 - 06.2018