Amaya Rocha Messick
Colorado Springs,CO
Summary
Passionate worker dedicated to helping others, whether it be brightening their day or greatly impacting their lives. Studying to be a clinical psychologist at the university of colorado, colorado springs. Over a year of experience in customer service, POS systems, and stocking. Specializes in customer connections and values customer satisfaction. Dependable team player with great communication and organizational skills.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Red Robin
06.2023 - Current
- Demonstrated multitasking skills by handling telephone reservations and to-go orders while attending to in-person guest needs
- Handled high-pressure situations
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist
- Collaborated with servers
- Assisted in maintaining a clean and inviting restaurant environment
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Assisted FOH and BOH staff to drive smooth service execution
Sales Associate
Aeropostale
11.2022 - 02.2023
- Organized racks and shelves to maintain store cleanliness and promote specific merchandise.
- Handled cash transactions
- Built relationships with customers
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Psychology
University of Colorado At Colorado Springs
Colorado Springs, CO05.2028
High School Diploma -
Harrison High School
Colorado Springs, CO05.2024
Skills
Customer Service
Strong multitasking
Greeting guests
Active Learning
Cleanliness and hygiene
Handling Complaints
Payment Processing
Supply Restocking
Timeline
Restaurant Hostess
Red Robin
06.2023 - Current
Sales Associate
Aeropostale
11.2022 - 02.2023
Bachelor of Science - Psychology
University of Colorado At Colorado Springs
High School Diploma -
Harrison High School