Amaya Santiago
New York,NY
Overview
5
5
years of professional experience
Work History
Server
Dashi
05.2023 - 02.2024
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
Cafe Cluny
06.2022 - 03.2023
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server
Sally's
10.2021 - 05.2022
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Inspected dishes and utensils for cleanliness.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Server
Citizen
02.2021 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Nat's On Bank
04.2019 - 03.2020
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Science - Marketing
Fashion Institute of Technology
New York, NY05.2026
Associate of Applied Science - Business Management
Fashion Institute of Technology
New York, NY05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Memory retention
- Cleanliness standards
Timeline
Server
Dashi
05.2023 - 02.2024
Server
Cafe Cluny
06.2022 - 03.2023
Server
Sally's
10.2021 - 05.2022
Server
Citizen
02.2021 - 09.2021
Server
Nat's On Bank
04.2019 - 03.2020
Bachelor of Science - Marketing
Fashion Institute of Technology
Associate of Applied Science - Business Management
Fashion Institute of Technology
Similar Profiles
Dami OlowolafeDami Olowolafe
Chef at Dashi ZarganiChef at Dashi Zargani
Heather CopelandHeather Copeland
Assistant Director at Dashi Rivers Autism CareAssistant Director at Dashi Rivers Autism Care
Shahzeb ArifShahzeb Arif
Vice President, Analytics at Publicis CollectiveVice President, Analytics at Publicis Collective
Estaban CandelarioEstaban Candelario
Recruiter at SDR BlueprintRecruiter at SDR Blueprint
Sam RosenthalSam Rosenthal
Strategy Consultant at AccentureStrategy Consultant at Accenture