Amayaliz Pichardo
Wesley Chapel,FL
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Nikkis Glitz and Glam Boutique
Wesley Chapel, FL
08.2022 - Current
- Maintained cleanliness of store environment including floors, windows, displays.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Organized stockroom shelves according to size, color or style.
- Developed trusting relationships with customers by making personal connections.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Scheduled and confirmed appointments.
- Reset store displays for special events and seasonal merchandise changes.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
Education
High School Diploma -
Wiregrass Ranch High School
Wesley Chapel, FL06-2024
Associate of Arts -
Pasco-Hernando State College
Wesley Chapel, FLSkills
- Customer service
- Team building
- Sales strategies
- Product knowledge
- Staff training
- Sales trends
- Problem-solving
- Reliable and punctual
- Store opening and closing
- Display setup
- Fitting room maintenance
- Upselling
- Time management
- Excellent people skills
- Payment processing
Languages
Spanish
Limited
Affiliations
- Makeup Enthusiast
Accomplishments
- Honor Roll throughout High School
Timeline
Sales Associate
Nikkis Glitz and Glam Boutique
08.2022 - Current
High School Diploma -
Wiregrass Ranch High School
Associate of Arts -
Pasco-Hernando State College
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