Results-oriented Senior Account Executive with experience strengthening customer relationships and promoting company offerings. Strong active listening and persuasion skills. Adaptable and motivated by new challenges.
Hi, I’m
Amber Abercrombie
Raleigh,NC
Summary
Overview
18
years of professional experience
Work History
Waste Management
Senior Account Executive
2019.07 - Current (5 years & 2 months)
Job overview
- Responsible for prospecting and closing sales opportunities to achieve budgeted sales goals by developing and implementing sound selling strategies
- Increases account retention by building strong client relationships and promptly addressing their needs.
- Negotiates contracts that maximize profit margins while maintaining competitive pricing for clients.
- Utilize CRM tools effectively to manage client information and track account progress, leading to more accurate forecasting and pipeline management.
- Establishes long-lasting partnerships with key industry influencers, generating increased brand awareness and credibility.
- Increases revenue and profitability by executing sound plans on retention calls to improve the customers' service and/or profitability
- Collaborates with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
- Proposes customer solutions that are compliant with appropriate local, state and federal regulations
- Conducts site visits to understand customer pain points and help formulate a value-based selling approach to present to the customer
- Works closely and effectively with Plant Managers and Brokerage Account Managers to assist in upgrading materials to increase profitability and achieve plant goals.
- Maintains comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
Management Resource Development
Regional Property Manager
2007.03 - 2019.07 (12 years & 4 months)
Job overview
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into issues.
- Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
- Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
- Managed budget development and expense control, ensuring optimal financial performance across all properties.
- Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
Sherwin Williams
PSG Management/Sales Training
2006.09 - 2007.03 (6 months)
Job overview
- Completed training program designed to provide skills necessary for a successful career in management and outside sales
- Received on-the-job training to include: paint and associated products, customer service, professional sales and marketing, credit and accounts receivable management, human resources management, profit and loss, and merchandising management.
Management Resource Development
Director of Sales and Marketing
2006.03 - 2006.09 (6 months)
Job overview
- Adhered to all federal and state Equal Housing Opportunity laws
- Leased property in record time and the position was no longer needed.
Education
Troy University Troy, AL
B.S. Business Administration, Marketing
05.2005
University Overview
Skills
- Sales Strategy
- New Business Development
- Organization Skills
- Team Building
- Adaptability
- Planning/Event Planning
- Time Management
- Conflict Resolution
- Training
- Contract Negotiation
- Business to Business Sales
- Relationship Building
- Client Relationship Management
- Team Collaboration
- Sales Quota Achievement
Accomplishments
Accomplishments
- 2024- Sales Elite Q1, Q2
- 2022- Circle of Excellence Q2, Q4
- 2023- Circle of Excellence Q1,Q2
- Increased secure rate from 46% to 86%
- Currently 181% of my yearly new business goal
Timeline
Senior Account Executive
Waste Management
2019.07 - Current (5 years & 2 months)
Regional Property Manager
Management Resource Development
2007.03 - 2019.07 (12 years & 4 months)
PSG Management/Sales Training
Sherwin Williams
2006.09 - 2007.03 (6 months)
Director of Sales and Marketing
Management Resource Development
2006.03 - 2006.09 (6 months)
Troy University
B.S. Business Administration, Marketing
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