Amber Aguilar
Fresno,CA
Summary
Reliable and adaptable professional with experience in customer service and front desk operations in multiple fields. Known for strong team collaboration and a service-oriented mindset, ready to drive operational success and elevate customer satisfaction.
Overview
6
6
years of professional experience
Work History
Bartender
Fig Garden Swim & Racquet Club
Fresno, CA
02.2025 - Current
- Prepared and served a variety of beverages in fast-paced environment.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Managed inventory levels, restocked supplies, and minimized waste through efficient practices.
- Collaborated with kitchen staff to synchronize food and beverage service during events.
- Served high customer volumes during special events, nights, and weekends.
Front Desk Receptionist
CycleBar
Fresno, CA
01.2024 - Current
- Assisted customers with inquiries by responding promptly to phone calls, voicemails, emails, and text messages.
- Managed front desk operations to ensure seamless customer check-in and check-out experiences.
- Maintained cleanliness by resetting the studio, reception area, boutique, and restrooms between classes
- Coordinated class schedules and bookings.
- Assisted new members with bike setup, studio orientation, and class preparation.
- Documented customer interactions to facilitate effective communication between team members.
Student Intern
Boswell Dermatology
Fresno, CA
09.2020 - 09.2022
- Managed electronic health records to ensure accuracy and confidentiality.
- Documented patient histories for review.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines.
- Roomed patients in their correct rooms associated with their provider.
- Assembled surgery packs to sterilize in an autoclave.
- Learned healthcare terminology while working closely with providers.
Education
Associate of Pre-Allied Health - Pre-Allied Health
Fresno City College
Fresno, CA06.2026
Associate of Human Biology - Human Biology
Fresno City College
Fresno, CA06.2026
Skills
- Effective customer service
- Scheduling and appointment management
- Highly reliable
- Team collaboration
- Outgoing and engaging personality
- Payment processing
- Fast learner for new software
Timeline
Bartender
Fig Garden Swim & Racquet Club
02.2025 - Current
Front Desk Receptionist
CycleBar
01.2024 - Current
Student Intern
Boswell Dermatology
09.2020 - 09.2022
Associate of Pre-Allied Health - Pre-Allied Health
Fresno City College
Associate of Human Biology - Human Biology
Fresno City College