Amber Bartlett
Milton,PA
Summary
Dynamic and reliable professional with extensive experience in customer service and food preparation at Banty Rooster. Proven ability to excel under pressure while ensuring food safety and exceptional guest satisfaction. Strong multitasking and organizational skills, complemented by a commitment to teamwork and attention to detail in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Catering Staff Member
Banty Rooster @ Ards Farm
Lewisburg, PA
08.2024 - 01.2026
- Assisted in food preparation and presentation for events, ensuring customer satisfaction.
- Set up and dismantled catering equipment efficiently for various events.
- Collaborated with team members to meet event timelines and customer expectations.
- Executed safe food handling practices in compliance with health regulations.
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Food delivery, making baskets for special occasions/delivery of baskets.
- Worked multiple positions here, including outdoor work for the corn maze season, cashier and market work.
- Catering Big and small events, many for bucknell graduations/families. Indoor and outdoor events.
- Preparation of all sandwiches, paninis, veggie, fruit, meat & cheese and dessert trays. As well as much more!
- Butlering appetizers and beverages at events, set up, serving, cleanup.
Assembler
Kidron
Montgomery, PA
11.2023 - 08.2024
- Assembled components following detailed specifications to ensure quality and functionality.
- Operated various hand tools and machinery to complete assembly tasks efficiently.
- Inspected finished products for adherence to quality standards and specifications.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembly of refrigerated trailers
- Assembly of wear bands & caulking the wear bands inside the trailer.
- Use of many different hand tools, drilling and installing caulked plugs, trimming light fixtures/caulking around the seams.
- Ensuring any excess foam insulation is scraped off to be sent to the next part of the Assembly line, doors.
Laborer
Brodart Co
Williamsport, PA
01.2022 - 11.2023
- Operated machinery to assist in daily production tasks, ensuring efficient workflow.
- Maintained cleanliness and organization of work areas to promote safety standards.
- Assisted in assembly line operations, meeting quality control requirements consistently.
- Reported equipment malfunctions promptly to minimize downtime and maintain productivity.
- Worked on an assembly line putting covers onto library books, for libraries all over the US.
- Organizing books as specified in the paperwork for each order is a must and placing on proper carts in groups.
- After assembly, then the placing of proper stickers onto the library books for each order exactly as specified and sending off to be shipped.
Server
Rooneys Pub
New Columbia, PA
03.2021 - 01.2022
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, demonstrating strong time management and multitasking abilities.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Assisted in training new servers on menu items, service protocols, and point-of-sale system usage.
- Handled cash transactions accurately, processing payments while maintaining balanced cash drawer.
- Resolved customer complaints promptly, fostering positive relationships and ensuring loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server/Host/Food Prep
Ards Farm
Lewisburg, PA
05.2017 - 03.2020
- Provided exceptional customer service by promptly addressing guest needs and inquiries.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Processed transactions efficiently using point-of-sale systems for smooth operations.
- Adapted to high-pressure environments while managing multiple tables and customer requests.
- Developed menu knowledge to confidently recommend food and beverage pairings to guests.
- Served food and beverages promptly with focused attention to customer needs.
- Food prep for the kitchen, making sandwiches, paninis, hoagie.
- Cleaning, customer service
- Hosting, taking customer reservations, strategically seating tables in an ordlery manner, bussing tables, interacting with customers to ensure exceptional customer service.
Assembler
Polygrowers Greenhouse LLC
06.2014 - 02.2017
- Assembled greenhouse components following stringent safety protocols.
- Operated tools and machinery for efficient production processes.
- Collaborated with team members to meet daily assembly targets.
- Inspected finished products for quality assurance and compliance standards.
- Tearing down, moving and reassembling of greenhouses for customers.
- Traveling for work to various states.
Pharmacy Tech/Cashier
CVS Pharmacy
Muncy, PA
06.2009 - 06.2014
- Processed prescription orders accurately and efficiently, adhering to pharmacy regulations and safety standards.
- Assisted pharmacists in preparing medications, ensuring compliance with health guidelines and protocols.
- Maintained inventory levels by monitoring stock, conducting regular counts, and managing expiration dates.
- Provided exceptional customer service by answering inquiries and resolving issues promptly and professionally.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Started at the front of the store as a retail associate, cashier, stocking shelves, keeping merchandise organized.
Retail Cashier
Sunoco Gas Station
Montandon, PA
06.2007 - 06.2010
- MoProcessed customer transactions efficiently using POS systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained cleanliness and organization of the checkout area.
- Ensured compliance with safety regulations and company policies.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Cashier, inventory, keeping shelves and items stocked, making coffee and other food items.
Education
High School Diploma -
Muncy Jr/Sr High School
Muncy, PA06.2006
Skills
Table setting
Food safety
Food presentation
Sanitation practices
Order taking
Food preparation
Basic accounting
Allergy awareness
Food storage
Special diets
Food restocking
Safe food handling
Inventory monitoring
Meal delivery
Menu memorization
Money handling
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Organizational skills
Team collaboration
Customer service skills & knowledge
Team player
Timeline
Catering Staff Member
Banty Rooster @ Ards Farm
08.2024 - 01.2026
Assembler
Kidron
11.2023 - 08.2024
Laborer
Brodart Co
01.2022 - 11.2023
Server
Rooneys Pub
03.2021 - 01.2022
Server/Host/Food Prep
Ards Farm
05.2017 - 03.2020
Assembler
Polygrowers Greenhouse LLC
06.2014 - 02.2017
Pharmacy Tech/Cashier
CVS Pharmacy
06.2009 - 06.2014
Retail Cashier
Sunoco Gas Station
06.2007 - 06.2010
High School Diploma -
Muncy Jr/Sr High School