Overview
Work History
Education
Skills
Timeline
Generic

Amber Beamon

Montgomery,AL

Overview

13
13
years of professional experience

Work History

Administrative Assistant

Montgomery County Probate Court
Montgomery, AL
10.2022 - Current
  • Maintained accurate records in the court's electronic filing system.
  • Managed case files and documentation for probate court proceedings.
  • Coordinated schedules and appointments for court personnel and visitors.
  • Organized and facilitated meetings for court staff and stakeholders.
  • Responded to inquiries from the public regarding probate processes.
  • Provided support in reviewing case information for completeness and accuracy.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Customer Service Supervisor

United Parcel Services, UPS
Montgomery, AL
08.2014 - 10.2022
  • Supervised customer service team to ensure high-quality support and service.
  • Resolved escalated customer issues efficiently and professionally to enhance satisfaction.
  • Assisted in scheduling shifts to optimize team coverage during peak hours.
  • Assisted customers with product inquiries and resolving complaints promptly and professionally.
  • Answered phone calls and responded to questions and concerns.
  • Created reports on daily, weekly, monthly basis related to customer service activities.
  • Fast-paced, proficient, and multitasking.

Camp Counselor

YMCA GOODTIMES
Montgomery, AL
05.2012 - 08.2014
  • Collaborated with staff to create a positive and inclusive camp environment.
  • Maintained cleanliness and organization of shared camp facilities and supplies.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Coordinated and led group activities for campers and counselors.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Created an environment conducive to learning by implementing positive reinforcement strategies.

Education

High School Diploma -

Jefferson Davis High School
Montgomery, AL
05-2014

Associate of Science -

Trenholm Technical College
Montgomery, AL

Skills

  • Electronic filing
  • Data entry
  • Record keeping
  • Effective communication
  • Problem solving
  • Organized
  • Multi-tasking
  • Proficient
  • Fast-paced
  • Dependable
  • Teamwork
  • Positive thinker
  • Notarizing documents
  • Self-management
  • Customer service
  • Supervision
  • Quick learner
  • Outlook, Powerpoint, Excel, Outlook

Timeline

Administrative Assistant

Montgomery County Probate Court
10.2022 - Current

Customer Service Supervisor

United Parcel Services, UPS
08.2014 - 10.2022

Camp Counselor

YMCA GOODTIMES
05.2012 - 08.2014

High School Diploma -

Jefferson Davis High School

Associate of Science -

Trenholm Technical College

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Amber Beamon