Summary
Overview
Work History
Education
Skills
Timeline
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Amber Austin

Amber Austin

Salem,VA

Summary

Administrative professional with extensive experience in document management and communication. Proven ability to ensure accuracy and confidentiality while enhancing operational efficiency. Skilled in managing multiple priorities in fast-paced environments and fostering team collaboration. Proficient in Cardinal/PeopleSoft with prior experience at VSP.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Cook Siding & Window Co., Inc.
Salem, VA
07.2023 - Current
  • Maintained organized filing systems for client records and documents.
  • Supported accounting functions by processing invoices and payments.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Director of Children's Ministry

Fort Lewis Baptist Church
Salem, VA
02.2018 - Current
  • Developed engaging lesson plans for children's spiritual growth and development.
  • Coordinated volunteers for Sunday services and special events throughout the year.
  • Implemented safety protocols for children's activities during gatherings and events.
  • Organized community outreach programs to foster relationships with families in the area.
  • Facilitated training sessions for volunteers to enhance teaching and leadership skills.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Office Services Specialist

Virginia States Police
Salem, VA
02.2018 - 07.2023
  • Organized and maintained filing systems to enhance document retrieval efficiency.
  • Answered multi-line phone system and engaged with clients.
  • Organized and maintained filing systems for documents related to office services activities.
  • Ensured that all documents were accurate before submitting them for approval or processing.
  • Supplied payroll information to professionals by collecting time and attendance records.
  • Coordinated mailings of packages, letters, invoices, and reports, both internally and externally.
  • Provided administrative support for special projects requiring additional resources or attention.
  • Collaborated with other departments to ensure smooth operations across all areas.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Maintained confidentiality of sensitive information and documents.
  • Maintained positive working relationship with fellow staff and management.
  • Coordinated communication between departments to streamline information flow.

Education

Property & Casualty And Life, Health & Annuities Licensure - Insurance

Cape School of Insurance
Roanoke, VA
01-2005

High School Diploma -

Grayson County High School
Independence, VA
06-1998

Skills

  • Microsoft Excel
  • Invoice processing
  • Document management
  • Data entry
  • Office administration
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Time management
  • Problem solving
  • Scheduling meetings
  • Records management systems
  • PeopleSoft experience
  • Personnel files
  • Prioritization
  • Confidentiality
  • Microsoft office
  • Physical filing
  • Electronic filing
  • Workload management
  • Deadline oriented
  • Work prioritization
  • Typing speed

Timeline

Administrative Assistant

Cook Siding & Window Co., Inc.
07.2023 - Current

Director of Children's Ministry

Fort Lewis Baptist Church
02.2018 - Current

Office Services Specialist

Virginia States Police
02.2018 - 07.2023

Property & Casualty And Life, Health & Annuities Licensure - Insurance

Cape School of Insurance

High School Diploma -

Grayson County High School

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