Amber Benard
S&G Stores
Defiance,OH
5
years of professional experience
Dynamic retail professional with a proven track record at Dollar General, excelling in store operations and enhancing customer satisfaction. Skilled in inventory management and employee scheduling, I foster teamwork and collaboration to drive sales growth. Committed to operational efficiency, I consistently deliver results while maintaining a positive work environment.
Work History
Store Manager in Training
1 Year 5 Months- Assisted in daily store operations, ensuring compliance with company policies and procedures.
- Supported inventory management by tracking stock levels and product replenishment needs.
- Collaborated with team members to enhance customer service experience and address inquiries effectively.
- Participated in training sessions to learn operational processes and improve staff performance.
- Engaged customers through effective communication, fostering loyalty and repeat business.
- Provided excellent customer service by addressing inquiries, resolving issues, and ensuring each guest had an enjoyable shopping experience.
- Assisted in the recruitment, hiring, and onboarding of new employees to build a strong, cohesive team prepared to excel at store objectives.
- Enhanced staff productivity by providing thorough training, clear expectations, and consistent performance feedback.
- Managed payroll processing accuracy while adhering to budget constraints, maintaining appropriate staffing levels based on business needs.
Assistant Manager
3 Years 8 Months- Led store operations to enhance customer satisfaction and drive sales growth.
- Trained and mentored team members on operational best practices and customer service standards.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Coordinated promotional events, ensuring effective execution and alignment with company initiatives.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma
Skills
Store operations
Operational efficiency
Brand awareness
Employee scheduling
Teamwork and collaboration
Time management
Attention to detail
Timeline
Store Manager in Training
S&G Stores
04.2025 - CurrentRead More
Assistant Manager
Dollar General
08.2021 - 04.2025Read More
Defiance Senior High School
High School Diploma
Read More