Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Bierhaus

Bolingbrook

Summary

Proficient Store Manager with 8 years of experience operating high volume retail locations and driving strong sales numbers. I am skilled in coaching and developing team members to meet company expectations. I foster a healthy team-oriented environment. I am looking to work with a company where I can utilize and expand my operational and training abilities to enhance employee engagement and boost performance. Expert in increasing productivity and customer satisfaction while driving sales.

Overview

15
15
years of professional experience

Work History

Store Manager

Pandora Jewelry
03.2025 - Current
  • Coached sales associates in product specifications, sales incentives, and selling techniques.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

District Manager

Pandora Jewelry- Sandra Holdings LLC
07.2022 - 02.2025
  • Supervised various locations, enforcing high-quality standards of operation.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Coached sales associates in product knowledge, sales incentives, and selling techniques, significantly increasing customer satisfaction.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Achieved established KPI for company and individual performance through teamwork and focus on customers.
  • Implemented systems and procedures to increase sales.
  • Effectively tracked traffic trends to allocate payroll hours


Store Manager

Pandora Jewelry- Sandra Holdings LLC
08.2017 - 07.2022
  • Managed three separate stores in the span of 4 years
  • Strong Leadership skills: motivational & understanding
  • Maintain a positive outlook to provide excellent customer service
  • Organized and detail oriented
  • Maximize sale opportunities through employee productivity
  • Strong skills in time management and prioritizing tasks
  • Interviewing, onboarding, and training
  • Demonstrated use of impactful Visual merchandising
  • Executed weekly and quarterly inventories

Sales Associate/Manager in Training

Pandora Jewelry- Sandra Holdings LLC
09.2013 - 08.2017
  • Provided excellent customer service through making a rapport with clients
  • Consistently reached monthly sales goals and maintained strong KPIs
  • Vast product knowledge
  • Assisted store manager in training new hires and conducted weekly sales trainings

Photographer/Retail Sales Associate

Picture People
03.2011 - 09.2013
  • Photographed children and families in a fast-paced environment
  • Responsible for upselling photo packages

Education

Bachelor of Science - Speech Language Pathology

Governors State University
12.2014

Skills

  • Store operations oversight
  • Hourly shift management
  • Relationship building and management
  • Sales analysis
  • Training and mentoring
  • Inventory control
  • Customer relations
  • Team building
  • Delegating work

Timeline

Store Manager

Pandora Jewelry
03.2025 - Current

District Manager

Pandora Jewelry- Sandra Holdings LLC
07.2022 - 02.2025

Store Manager

Pandora Jewelry- Sandra Holdings LLC
08.2017 - 07.2022

Sales Associate/Manager in Training

Pandora Jewelry- Sandra Holdings LLC
09.2013 - 08.2017

Photographer/Retail Sales Associate

Picture People
03.2011 - 09.2013

Bachelor of Science - Speech Language Pathology

Governors State University

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