Amber Blake
Aubrey,TX
Summary
Team-oriented professional accustomed to working in fast paced environments with lots of moving parts and daily requirements. Dedicated to making sure all team members are making the most of their efforts and receiving opportunities for growth. Energetic and self-propelled individual ready to manage tasks efficiently and provide quality work ethic.
Overview
9
9
years of professional experience
Work History
Server
Buffalo Wild Wings
04.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Warehouse Associate
Amazon
11.2023 - 02.2024
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
Server
Chuy's Tex-Mex
08.2019 - 11.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Security Supervisor
US Navy
03.2018 - 07.2019
- Monitored and managed the access of students and staff from classified courses spaces
- Processed the enrollment and out-processing of an average of 80 students at a time
- Created and maintained accountability for all Classified, Secret, and Top Secret access badges for all staff and students who require access to the space.
- Assisted students over the phone and in person with all steps required to enroll in courses and any security need they required throughout the courses
Cryptologic Technician (Collection)
US Navy
07.2015 - 03.2018
- Enhanced signal collection capabilities by implementing cutting-edge technology and equipment.
- Streamlined data analysis processes for improved intelligence gathering and reporting accuracy.
- Developed comprehensive training programs to increase team proficiency in cryptologic techniques.
- Ensured mission success by maintaining strict adherence to security protocols and procedures.
Skills
- Customer Service
- Quality Control Procedures
- Communication
- Time Management
- Organization
- Hospitality
Volunteer Experience
- Front Desk Ambassador and Special Events Volunteer at River Legacy Nature Center
- Volunteer Parent Reader at Wild Hearts Nature Preschool
- Youth Brazilian Jiu-Jitsu Coach at Carlos Machado BJJ Mid-cities
Timeline
Server
Buffalo Wild Wings
04.2024 - Current
Warehouse Associate
Amazon
11.2023 - 02.2024
Server
Chuy's Tex-Mex
08.2019 - 11.2019
Security Supervisor
US Navy
03.2018 - 07.2019
Cryptologic Technician (Collection)
US Navy
07.2015 - 03.2018