Amber Bodrie
Southgate,MI
Summary
Versatile and results-driven professional with a robust background in customer service. Excelled in enhancing customer satisfaction and streamlining financial operations. Adept at fostering team leadership and maintaining high standards of privacy and confidentiality. Demonstrates a strong work ethic and multitasking proficiency, contributing to significant improvements in operational efficiency and client relations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cashier Manager
Amoco
06.2023 - Current
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
Seamstress
Second Chance Body Armor
03.2006 - 10.2012
- Cut and sewed bullet proof vests for tatical, military personnel, and local law enforcement
- Precisely counted thread count and materials
- Kevlar prep
Nurse Assistant
Beaumont Hospital
10.2021 - 07.2022
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
Professional Cleaner
Get It Done Cleaning
05.2005 - 10.2012
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
Education
Associates - Surgical Technician
Dorsey College
Woodhaven, Mi.12.2021
Diploma - General
Boyne City High-school
Boyne City, MI06.2004
Skills
- Customer Service
- Cash handling and management
- Time Management
- Team Leadership
- Privacy and confidentiality
- Motivational Skills
- First-aid and CPR
- Adaptable
- Basic Life Support
- Compassionate
- HIPAA Compliance
- Quality Assurance
- Reliable team player
- Self-Motivation and Initiative
- Strong Work Ethic
- Multitasking proficiency
- Professional Appearance
Certification
BLS certified
CPR certified
AED certified
Timeline
Cashier Manager
Amoco
06.2023 - Current
Nurse Assistant
Beaumont Hospital
10.2021 - 07.2022
Seamstress
Second Chance Body Armor
03.2006 - 10.2012
Professional Cleaner
Get It Done Cleaning
05.2005 - 10.2012
Associates - Surgical Technician
Dorsey College
Diploma - General
Boyne City High-school
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