Amber Boone
Stockton,United States
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
8
8
years of professional experience
Work History
Store Manager
Grocery Outlet Bargain Market
Stockton, CA
06.2016 - Current
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Assessed operational efficiency of the store's departments.
- Implemented efficient systems for tracking stock movement.
- Ensured compliance with safety regulations and company policies.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Monitored inventory levels and placed orders to restock shelves.
- Managed daily banking activities such as deposits and withdrawals.
- Updated POS system with new products and promotional offers.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Performed regular price checks to ensure competitive pricing.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
Education
CNA - Nursing
San Joaquin Delta College
Stockton, CA12-2009
Skills
- Loss Prevention
- Risk Management
- Employee Training
- Customer Service
- Leadership
- Positive Attitude
- Dedicated
- Customer Service Management
- Store operations oversight
- Team Development
- Store Merchandising
- Talent Recruitment
- Retail Inventory Management
- POS Systems
- Employee supervision and motivation
Timeline
Store Manager
Grocery Outlet Bargain Market
06.2016 - Current
CNA - Nursing
San Joaquin Delta College