Amber Campbell
Atlanta,GA
Summary
Adept at maintaining high service standards under pressure, I excelled in multitasking and customer service at Bqe Restaurant & Lounge. Leveraging strong collaboration and cash handling skills, I enhanced dining experiences, fostering customer satisfaction and repeat business. My proactive approach and ability to thrive in fast-paced environments set me apart.
Overview
13
13
years of professional experience
Work History
Waitress/Server
Belly
Atlanta, GA
04.2024 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress/Server
Bqe Restaurant & Lounge
Atlanta, GA
08.2021 - 06.2024
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Waitress/Server
Pure Lounge
Atlanta, GA
01.2019 - 08.2021
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Processed orders and sent to kitchen employees for preparation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Wait Staff Member
Twisted Taco
Tucker, GA
05.2011 - 08.2015
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Education
N/A - Mass Communications
Fort Valley State University
Fort Valley, GADiploma -
Stone Mountain High School
Stone Mountain, GA05.2008
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cash Handling
- Safe Food Handling
- Order Taking
- Cleanliness
- Hospitality service expertise
Timeline
Waitress/Server
Belly
04.2024 - 08.2024
Waitress/Server
Bqe Restaurant & Lounge
08.2021 - 06.2024
Waitress/Server
Pure Lounge
01.2019 - 08.2021
Wait Staff Member
Twisted Taco
05.2011 - 08.2015
N/A - Mass Communications
Fort Valley State University
Diploma -
Stone Mountain High School