Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
7
7
years of professional experience
Work History
Service Writer
Van Wall Equipment
Sac City, IA
10.2023 - Current
Scheduled appointments for vehicle maintenance and repairs efficiently.
Communicated service updates to customers throughout repair processes.
Maintained accurate records of customer interactions and service history.
Handled customer complaints professionally, ensuring satisfaction and resolution.
Promptly responded to customer inquiries via phone, email or in person.
Resolved customer complaints in an efficient and courteous manner.
Prepared invoices for services rendered and collected payments from customers.
Owner
J & A Devitt Trucking LLC
Early, Texas
09.2018 - Current
Developed relationships with clients to understand shipping needs.
Maintained relationships with existing clients by providing superior customer service.
Ensured compliance with local, state, and federal regulations.
Oversaw budgeting and financial management.
Identified new opportunities for growth, expansion, and diversification.