Amber Ewen
Lewisville
Summary
Dynamic sales leader with a proven track record driving revenue growth through strategic sales plans and key account development. Expert in CRM systems and pipeline management, fostering strong client relationships while enhancing team collaboration and customer satisfaction. Recognized for achieving significant sales increases and optimizing operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Director of Sales and Business Development
Fairhaven Denton
- Developed and implemented strategic sales plans to drive revenue growth across multiple market segments.
- Led cross-functional teams to identify and pursue new business opportunities, enhancing overall market presence.
- Fostered relationships with key clients, ensuring high levels of satisfaction and retention rates.
- Cultivated long-term relationships with key accounts, ensuring high client satisfaction and repeat business.
- Increased sales revenue by developing and implementing strategic sales plans and forecasts.
- Managed activity and sales pipeline in revenue management software, supporting business development through targeted statistical analysis and projection.
- Implemented robust CRM systems to track customer interactions effectively, enabling better account management and forecasting capabilities.
- Reported on leads, sales opportunities, progress and activity, informing weekly forecasts and monthly pipeline development.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
Director of Internet Sales and Marketing
Oxford Saddlebrook Memory Care
12.2025 - Current
- Developed and executed comprehensive digital marketing strategies to enhance online sales performance.
- Analyzed customer data to identify trends, driving targeted marketing campaigns and improving conversion rates.
- Oversaw implementation of SEO best practices to increase website visibility and organic traffic growth.
- Collaborated with cross-functional teams to optimize user experience across all digital platforms.
- Established key performance indicators (KPIs) to measure success of online marketing initiatives and sales efforts.
- Continually maintained and improved company's reputation and positive image in markets served.
Sales Director
Mustang Creek Estates of Keller
03.2023 - 03.2025
Business Office Manager
The Oaks at Flower Mound
04.2021 - 04.2023
- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Coordinated financial reporting processes, enhancing accuracy and timeliness of data submissions.
- Oversaw vendor relationships, negotiating contracts to reduce costs and improve service quality.
- Trained and mentored staff, fostering a collaborative environment to enhance team performance.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
- Ensured compliance with company policies and industry regulations through regular audits and process updates.
- Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
- Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
- Implemented employee training programs, increasing overall staff competency and reducing skills gaps.
- Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
- Negotiated contracts with vendors, securing cost-effective services and supplies for office.
- Developed and enforced office policies to ensure compliance with industry regulations, maintaining high standard of operational integrity.
Education
High School Diploma -
Newman Smith
Carrollton, TXSkills
- Deal closing
- Key account growth
- Sales operations
- Sales presentations
- Collaborative mindset
- Pipeline management
- CRM proficiency
- Competitive analysis
- Sales process improvement
- Sales strategy development
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
Timeline
Director of Internet Sales and Marketing
Oxford Saddlebrook Memory Care
12.2025 - Current
Sales Director
Mustang Creek Estates of Keller
03.2023 - 03.2025
Business Office Manager
The Oaks at Flower Mound
04.2021 - 04.2023
Director of Sales and Business Development
Fairhaven Denton
High School Diploma -
Newman Smith