AMBER FIEDLER
Macon,MO
Summary
Well-organized Human Resources professional bringing four and a half years of superior performance in a fast-paced HR environment. Communicative and decisive with focus on improving and retaining quality in HR administration, payroll and recruiting.
Overview
20
20
years of professional experience
Work History
Human Resource Generalist
Conagra Brands
Macon, Missouri
08.2022 - Current
- Production/Sanitation/Maintenance recruitment.
- Managed employee attendance, disciplinary actions, FMLA tracking.
- Facilitated criminal background check process for new hires.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Developed and enforced company policy and procedures relating to human resources activity.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Conducted career fairs.
- Facilitate Labor Management meetings monthly.
- Conducted confidential investigations involving a variety of situations.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Facilitate grievances as they were brought from the union.
- Assisted with implementation of employee retention program.
- Organize company functions and communications.
- AAP
Human Resource Associate Generalist
Conagra Brands
Macon, Missouri
03.2021 - 08.2022
- Coordinated and conducted new hire pre-interviews.
- Production/Sanitation/Maintenance recruitment.
- Gathered personnel records from employees from each department.
- Managed Supervisor Premium Pay
- Conducted Investigations as needed.
- Facilitated Grievances when brought forward by the union.
- Managed employee attendance, disciplinary actions, FMLA tracking.
- Facilitated Labor Management meetings monthly.
- Managed Supervisor Premium Pay
- AAP
- Processed unemployment claims and acted as company representative at unemployment hearings
- Organize company functions and communications.
Human Resource Specialist II
Conagra Brands
Macon, Missouri
03.2018 - 03.2021
- Respond to employee request and effectively answer questions and inquiries.
- Assist with employee benefits: Open Enrollment, New Hire Enrollment
- Production hiring/recruiting, new hire orientation/onboarding.
- Payroll Processing
- Security Management/Badge Distribution
- Maintain Personnel file room, and other filing systems.
- Data Entry: Internal Job Changes, hiring, terminations, disciplinary actions, investigations, employee notes, attendance tracking, FMLA tracking and date management.
- Organize company functions and communications.
Office Representative
State Farm Insurance
Columbia, Missouri
01.2015 - 03.2018
- Worked remotely 80% of the time as an Insurance Sales Representative as well as customer service.
- Conducted annual reviews of existing policies to update information.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Identified and solicited sales prospects in agency databases.
Office Representative
American Family Insurance
Macon, Missouri
08.2013 - 01.2015
- Insurance Sales Representative as well as customer service.
- Met with customers to provide information about available products and policies.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Identified and solicited sales prospects in agency databases.
Office Manager
State Farm Insurance
Columbia, Missouri
08.2004 - 08.2013
- Senior staff member of top performing agency where daily activities included outbound sales/marketing campaigns to potential clients with a focus on licensed products and cross-selling our current customer portfolio. In addition to marketing, other duties included customer service responses and day to day office needs.
- Responsible for training new sales staff in sales process and service procedures. Also assisted in interview process with job applicants.
- Research, identify, and contact current clients that have potential opportunity for new productions, additional discounts, and renewals.
- Addressed client inquiries, as well as reviewed policies annually with clients.
- Processed payments and day end bank deposits.
- Established and improved client communications; maintained ongoing relationships.
Education
Bachelor of Arts - Dual Majors in Marketing/Management
Columbia College
Columbia, MO05.2006
Skills
- Human Resources Management Systems
- Time Tracking and Payroll Administration
- Adaptable to Changing Conditions
- Issue and Conflict Resolution
- Kronos Timekeeping
- Employee Relations Investigations
- Unemployment Claims
- Managing Employee Relations
- Benefits Administration
Timeline
Human Resource Generalist
Conagra Brands
08.2022 - Current
Human Resource Associate Generalist
Conagra Brands
03.2021 - 08.2022
Human Resource Specialist II
Conagra Brands
03.2018 - 03.2021
Office Representative
State Farm Insurance
01.2015 - 03.2018
Office Representative
American Family Insurance
08.2013 - 01.2015
Office Manager
State Farm Insurance
08.2004 - 08.2013
Bachelor of Arts - Dual Majors in Marketing/Management
Columbia College
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