Amber Flores
Brooklyn,NY
Summary
Proactive cashier skilled in promoting sales and decision-making. Experienced in handling various payment methods, enhancing customer interactions, and strong communicator/team player, eager to learn new processes to support overall organizational success and ready to expand my expertise to boost store performance and customer satisfaction.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Cashier
Fine Fare
Manhattan, New York
09.2023 - Current
- Processed customer transactions efficiently at checkout.
- Maintained a clean and organized checkout area.
- Provided customers with efficient and welcoming customer service.
- Resolved customer complaints with professionalism, patience, and empathy.
- Handled cash, credit, Health Benefits, OTC, and digital payments accurately.
- Learned the roles of other departments to provide coverage and keep the store operating smoothly.
- Verified whether customers were of legal age to purchase alcoholic beverages.
- Counted money in register at the beginning of every shift to make sure I'm properly prepared.
- Built professional and productive relationships with employees.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers delivery services at completion of transaction.
- Trained co-workers to improve their skills and efficiency in daily tasks.
- Boosted customer satisfaction by personalizing service for each customer.
- Kept records of purchases and restocked supplies.
- Balanced daily transactions on a computerized point-of-sale system.
Education
M.D. - Applied Psychology
Herbert H. Lehman College
The Bronx, NY08-2026
Skills
- Customer Service
- Time Management
- Operational Efficiency
- Team Collaboration
- Point-of-sale operation
- Money Handling
- Decision-making
- Data Analysis
- Sales Promotion
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Cashier
Fine Fare
09.2023 - Current
M.D. - Applied Psychology
Herbert H. Lehman College