Amber Garlinger
Follansbee
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
2026
2026
years of professional experience
Work History
Medical Assistant
Prime Care Washington County Jail
Washington, PA
09.2024 - 07.2025
- Assisted healthcare professionals in delivering medical care to inmates.
- Managed patient records using electronic health record systems.
- Conducted routine health screenings and documented findings accurately.
- Taking vitals
- Medical intake upon arrival at the jail
- Preforming detox checks every four hours
House Technician
Florence Crittenton Home for Girls
Wheeling, West Virginia
08.2023 - 08.2024
- Supported training of new staff on operational procedures and house protocols.
- Ensured cleanliness and orderliness of workspaces to promote a positive environment.
- Assisted teenager girls in daily activities.
- Assisted in the help to show the girls how to properly care for their babies and young children
- Worked in the day care for when the teenager girls went to school.
- Assisted with time management skills
Medical Assistant
Pain and Spine Specialists
Washington, PA
04.2022 - 08.2023
- Assisted healthcare providers with patient examinations and medical procedures.
- Maintained accurate patient records using electronic health record systems.
- Educated patients on health management and treatment plans.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
Receptionist
Greenbrier Rehabilitation
Washington, PA
2022 - 2023
- Greeted and assisted clients, ensuring a positive first impression of facility.
- Managed multi-line phone system, directing calls to appropriate departments.
- Processed patient intake forms and verified insurance information for accuracy and completeness.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
Medical Assistant
Trinity Health Systems
Steubenville, Ohio
06.2009 - 12.2017
- Conducted routine medical assessments and documented patient information accurately.
- Educated patients on health management and medication protocols effectively.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted back office patient processes to reduce office wait times.
- Collected co-pays and at the end of day calculations
Education
Associate of Science - Medical Assisting
Eastern Gateway Community College
Steubenville, OH06.2026
undefined
Buckeye Local High School
Rayland, OH06.2026
Skills
- Electronic health records
- Effective communication
- Attention to detail
- Time management
Timeline
Medical Assistant
Prime Care Washington County Jail
09.2024 - 07.2025
House Technician
Florence Crittenton Home for Girls
08.2023 - 08.2024
Medical Assistant
Pain and Spine Specialists
04.2022 - 08.2023
Medical Assistant
Trinity Health Systems
06.2009 - 12.2017
Associate of Science - Medical Assisting
Eastern Gateway Community College
undefined
Buckeye Local High School
Receptionist
Greenbrier Rehabilitation
2022 - 2023