APRIL NICHOLS
Lindale
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
TYLER OBSTETRICS & GYNECOLOGY
06.2024 - Current
- Greeted patients warmly and ensured a positive first impression.
- Managed multi-line phone system to schedule appointments efficiently.
- Processed patient information and maintained accurate records in the system.
- Handled payment processing to maintain seamless financial operations.
- Conducted thorough insurance verification to maintain seamless administrative operations.
Office Assistant
REMINGTON ALARM SYSTEMS
02.2022 - 05.2024
- Assisted with scheduling meetings and coordinating office events.
- Handled incoming calls, routed inquiries, and provided information to staff.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
Patient Service Representative
MEDICAL EXPRESS
04.2021 - 02.2022
- Managed inventory of medical products to maintain optimal stock levels for patient services.
- Conducted insurance verification and managed billing to facilitate accurate patient account handling.
- Adhered to HIPAA regulations when handling confidential patient information.
Education
Robert E Lee
Tyler, TX01.2004
Skills
- Appointment scheduling
- Patient intake
- Insurance verification
- Payment processing
- Data entry
- Multi-line phone system
- HIPAA compliance
- Sensitive information handling
Timeline
Front Desk Receptionist
TYLER OBSTETRICS & GYNECOLOGY
06.2024 - Current
Office Assistant
REMINGTON ALARM SYSTEMS
02.2022 - 05.2024
Patient Service Representative
MEDICAL EXPRESS
04.2021 - 02.2022
Robert E Lee
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