Amber Gondran
O'Fallon,MO
Summary
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist
D1 Training
O'Fallon, MO
11.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Dental Assistant
Bright Smiles
St. Charles, MO
02.2012 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Accounts Payable Clerk
Icon Design
St Louis, MO
08.2023 - 04.2025
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
Education
Expanded Dental Assistant - Dental Assistant
Missouri College
St Louis, MOAssociate Of General Studies - General Studies
Florissant Valley Community College
St Louis, MOHigh School Diploma - General Studies
Ritenour
St Louis, MO05.2006
Skills
- Customer service
- Time management
- Telephone etiquette
- Data entry
- Scheduling
- Appointment scheduling
- Administrative skills
- Office organization
- File organization
- Front office management
- Filing
- Sensitive information handling
- Work prioritization
- Administrative support
- Office administration
Timeline
Front Desk Receptionist
D1 Training
11.2024 - Current
Accounts Payable Clerk
Icon Design
08.2023 - 04.2025
Dental Assistant
Bright Smiles
02.2012 - Current
Expanded Dental Assistant - Dental Assistant
Missouri College
Associate Of General Studies - General Studies
Florissant Valley Community College
High School Diploma - General Studies
Ritenour