Amber Hamilton
Rose Bud,AR
Summary
Compassionate Daycare Teacher offering several years of experience coordinating activities to promote physical, social, emotional, and intellectual growth in children. Well-versed in positive reinforcement and behavior redirection.
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
13
13
years of professional experience
Work History
Server
Buffalo Wild Wings
Lawrence, Kansas
05.2022 - 03.2023
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took orders from customers accurately and in a timely manner.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted guests and provided menus.
- Followed health safety guidelines when preparing and serving food products.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Monitored dining room for cleanliness and proper set-up at all times.
Server
Blue Moose
01.2017 - 03.2021
- Trained new employees and promoted a supportive, performance-oriented atmosphere by instructing each in use of machinery, standard operating procedures and company policies
- Distributed individual assignments to team members and monitored progress against production timetables
- Helped store management meet standards of service and quality in daily operations.
Server
Tanners
01.2010 - 12.2016
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt, courteous service to patrons
- Greeted and maintained relationships with regular customers
- Maintained clean and presentable tables with tableware, glassware, silverware and linens.
Teacher
Olathe Family YMCA
01.2011 - 11.2014
- Communicated frequently with parents and faculty to provide feedback and discuss instructional strategies
- Developed and implemented classroom routines to address varying student needs
- Worked with staff members to design comprehensive and individualized plans to optimize student education.
- Developed and implemented lesson plans based on curriculum objectives.
- Encouraged critical thinking skills and problem solving strategies among students.
Education
High School Diploma - Early Childhood Education
Shawnee Mission West High School
05.2008
Skills
- Customer Service
- High Volume Dining
- Supply Replenishment
- Client Focused
- Excellent Communication
- Conflict and Dispute Resolution
- Quick Learner
- Time Management Skills
- Safe Food Handling
- Curriculum Planning
- Motor Skill Development
- Classroom Management
- Preparing meals
References
References available upon request.
Timeline
Server
Buffalo Wild Wings
05.2022 - 03.2023
Server
Blue Moose
01.2017 - 03.2021
Teacher
Olathe Family YMCA
01.2011 - 11.2014
Server
Tanners
01.2010 - 12.2016
High School Diploma - Early Childhood Education
Shawnee Mission West High School
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