Amber Hickman
Cottage Grove,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
1
1
year of professional experience
Work History
Manager
Thabet Management
Eugene, OR
03.2023 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
G.E.D -
Looking Glass Alternative School
Eugene, ORSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
- Sales Techniques
- Policy Implementation
- Schedule Preparation
- Workforce Management
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Computer Skills
- Problem Resolution
- Hiring and Training
- Customer Relationship Management
- Staff Training
- Scheduling and Coordinating
- Professional and Courteous
- Documentation And Reporting
- Good Judgment
- Shift Scheduling
Timeline
Manager
Thabet Management
03.2023 - Current
G.E.D -
Looking Glass Alternative School