Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Amber Johnson

Houston,TX

Summary

Patient-focused professional with expertise in critical care, pre-op, medical-surgical, and post-op cases. Provides customized patient education across diverse conditions and backgrounds. Demonstrates exceptional decision-making, time management, and communication skills.

Overview

2025
2025
years of professional experience

Work History

Cashier

Houston, Texas
08.2023 - 03.2024
  • Processed 20-50 payments using the POS system with accuracy and time management
  • Identify opportunities to upsell complementary products to enhance the customer's shopping experience and increase sales by 15%
  • Greeted customers and answered any questions they had about the store's products and services.

Patient Care Technician

Shenandoah, Texas
06.2021 - 05.2023
  • Utilized Epic software for superior data logging and reporting.
  • Communicated efficiently with nursing teams to ensure optimal care
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by aphysician or RN.

Food and Nutrition Assistant

Shenandoah, Texas
06.2020 - 06.2021
  • Prepped meals for patients using detailed orientation to reduce the chances of mistakes
  • Actively communicated dietary restrictions to patients to lower the chance of harm by 12%
  • Used team collaboration and time management to tend to the patients promptly
  • Raising the patient satisfaction by 5%

Sales Associate Shoe Sales Associate

Houston, Texas
  • Promote Dillard's cards to enhance customer loyalty
  • Deep knowledge of company products, resulting in a 3% rise in customer satisfaction
  • Elevated sales performance by integrating complementary products.

Education

Google Data Analytics Certificate -

Merit America
Virtual
03.2024

Skills

  • Customer Service
  • Vital signs monitoring
  • Patient hygiene management
  • Data Collection
  • Time Management
  • Problem-Solving

Projects

Mastering Data Analysis: A Guide to Excel and Spreadsheets Techniques [VIDEO | PROJECT], Sorted, filtered, and analyzed a dataset in Google Spreadsheets, creating views with data subsets to analyze the number of applications a year., Used the function tool to calculate the values of applications per month, such as SUM, MIN, MAX, and AVERAGE formulas., Reported conclusions of data using the pivot table and a graph, conditional formatting, and filters to show results visually., Data Analytics Capstone Project [Link] Google Data Analytics Professional Certificate, Researched relevant information using Kaggle and imported the data into Google Spreadsheets., Utilize charts, graphs, or other visualization tools in Google Spreadsheets to illustrate patterns or relationships in the data., Consider creating scatter plots, bar charts, or line graphs to represent the relationship between music and therapy variables., Provide interpretations of the visualizations and analysis results.

Timeline

Cashier

08.2023 - 03.2024

Patient Care Technician

06.2021 - 05.2023

Food and Nutrition Assistant

06.2020 - 06.2021

Sales Associate Shoe Sales Associate

Google Data Analytics Certificate -

Merit America
Amber Johnson