Amber Johnson
Pomona,CA
Summary
Highly skilled in building relationships with clients and colleagues. Known for a strong work ethic, excellent interpersonal skills, and a motivated, upbeat attitude, has the ability to learn and adapt in fast-paced environments. Committed to delivering excellent service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Disney Vacation Club Sales Counselor
The Walt Disney Company
Anaheim, CA
11.2023 - Current
- Delivered personalized and engaging Disney Vacation Club presentations, tailored vacation solutions to meet the unique needs of each guest, while upholding Disney's standards.
- Worked effectively in team environments to make the workplace more productive.
- Built strong, professional relationships by identifying client needs, increasing overall sales, and creating opportunities.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Sales Representative
LVMH Perfumes And Cosmetics
Los Angeles, CA
08.2022 - 11.2024
- Created detailed reports on daily, weekly, and monthly sales activity.
- Partnered with management and the sales team to execute high-impact events that enhanced client experience and maximized sales.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Realtor
FIV Realty
Eastvale, CA
04.2023 - 11.2023
- Handled a high volume of phone calls and emails professionally, ensuring prompt and courteous communications with clients and colleagues.
- Maintained current and accurate CRM database of prospective customers.
- Coordinated client meetings, property showings, and open house events.
Sales Advisor
Macys Department Store
Rancho Cucamonga, CA
01.2022 - 08.2022
- Developed relationships with new and existing clients through contact management systems.
- Generated monthly reports outlining sales performance metrics.
- Used active listening and relationship-building skills to assess customer needs, build rapport, and connect with viable solutions.
Sales Representative
Ashley Furniture Homestore
Montclair, CA
11.2020 - 01.2022
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Produced sales documents, finalized deals and filed records.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
Beauty Advisor
Macys Department Store
West Covina, CA
03.2015 - 08.2020
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints professionally.
- Developed promotional strategies
Education
Associate of Arts - Communications
Chaffey College
Rancho Cucamonga, CA08.2021
High School Diploma -
Beach High School
06.2010
Associate of Science - Marketing
Western Governors University
Salt Lake City, UTSkills
- Customer Service and Relationship Building
- Strategic planning
- Complex problem-solving
- Interpersonal communication skills
- Product and service knowledge
- Team collaboration
- Time management
- CRM database management
Certification
- Real Estate Salesperson License 03-07-2023
References
References available upon request.
Timeline
Disney Vacation Club Sales Counselor
The Walt Disney Company
11.2023 - Current
Realtor
FIV Realty
04.2023 - 11.2023
Sales Representative
LVMH Perfumes And Cosmetics
08.2022 - 11.2024
Sales Advisor
Macys Department Store
01.2022 - 08.2022
Sales Representative
Ashley Furniture Homestore
11.2020 - 01.2022
Beauty Advisor
Macys Department Store
03.2015 - 08.2020
Associate of Arts - Communications
Chaffey College
High School Diploma -
Beach High School
Associate of Science - Marketing
Western Governors University
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