Amber Johnson
Arlington,TX
Summary
HR Manager with extensive experience supporting high-volume, customer-facing operations of 350–400 employees across multi-shift environments. Strong background in employee relations, performance management, and HR compliance, with a proven ability to partner with leadership to drive business outcomes and enhance the employee experience. Experienced in fast-paced environments requiring strong decision-making, adaptability, and cross-functional collaboration
Overview
2026
2026
years of professional experience
Work History
Human Resources Manager
Louis Vuitton
Irving, TX
08.2021 - 01.2026
- Served as primary HR partner supporting 350–400 employees in a high-volume, customer-facing environment across multiple shifts.
- Partnered with senior leadership, including VP and directors, to drive people strategy, workforce planning, and operational effectiveness.
- Led employee relations investigations involving performance, conduct, and policy violations, ensuring fair, consistent, and compliant outcomes.
- Partnered with leadership and legal on complex employee relations matters, recommending and executing appropriate action plans.
- Advised managers on performance management, coaching, documentation, and corrective action processes.
- Supported annual performance review processes and ongoing performance management strategies across leadership teams.
- Rewrote Time and Attendance policy to improve clarity, consistency, and compliance across all shifts.
- Created HR SOP Manual and co-authored Team Manager Playbook to standardize leadership expectations and HR practices.
- Managed ADA, PWFA, and FMLA accommodation processes, ensuring compliance and effective employee support.
- Collaborated with Workforce Management and operations teams on headcount planning, scheduling alignment, and staffing needs.
- Maintained HRIS data accuracy, reporting, and employee records; supported system users and HR processes.
- Supported onboarding and offboarding processes in partnership with cross-functional teams including payroll, benefits, and IT.
- Identified opportunities to improve employee experience and implemented process enhancements to increase consistency and engagement.
- Supported high-volume hiring needs by partnering with leadership on candidate selection, onboarding readiness, and workforce planning to meet business demands.
Human Resources Coordinator
Louis Vuitton
Irving, TX
- Streamlined full-cycle talent acquisition activities, including interview scheduling and assessments.
- Managed onboarding processes, ensuring I-9 compliance and accurate new-hire documentation.
- Coordinated communications regarding policies and employee status changes.
- Maintained HRIS updates and reporting to ensure employee record accuracy.
Talent Acquisition Specialist
Principal Financial Group
Des Moines, IA
01.2020 - 08.2021
- Executed full-cycle recruiting for roles ranging from entry to executive level.
- Streamlined interview scheduling for both entry-level and complex executive panel interviews.
- Managed posting of open positions on multiple job and college boards.
- Coordinated assessments to evaluate candidate skills and fit.
- Reviewed candidate backgrounds and compliance checks to ensure eligibility.
- Processed offer letters and sign-on bonuses efficiently.
- Conducted new hire orientations to integrate employees into company culture.
- Ensured completion of I-9 paperwork for all new hires.
Data Research Analyst
Global Atlantic Financial Group
Des Moines, IA
03.2019 - 11.2019
- Organized comprehensive research projects by designing effective questionnaires and data entry procedures.
- Collected and recorded data at multiple field sites for thorough assessment and analysis.
- Managed critical paperwork, including participant consent waivers and research scope documentation.
- Validated original and incoming data to ensure accuracy while independently correcting discrepancies.
- Created pivot tables to identify errors in policy transfers and calculate key policy values.
- Managed an average of 35 cases with weekly follow-ups until resolution, alongside three new cases daily.
HR Assistant / HR Generalist
Red Loft Group
Dallas, TX
08.2012 - 12.2018
- Oversaw onboarding, benefits administration, payroll coordination, and employee relations activities.
- Supported DEI initiatives, hiring processes, and policy execution across organization.
- Managed schedules, events, and travel arrangements for domestic and international executive trips.
- Coordinated implementation of organizational policies and practices effectively.
- Collaborated with senior management to initiate new projects and streamline processes.
- Distributed company-wide announcements
- Organized Zoom conferences and monthly meetings with up to 15 participants.
Education
Master of Science - Human Resource Strategic Management
Bellevue University
Bachelor of Science - Human Relations
University of Iowa
Skills
- Employee Relations
- Performance Management
- Policy Creation
- SOP Development
- Coaching & Leader Enablement
- Workforce Planning
- Attendance & Scheduling Programs
- HR Compliance (ADA, PWFA, FMLA)
- Onboarding & Training
- Change Management
- HR Reporting & Audits
- Multi-Shift Operations
- Communication & Documentation
- HRIS Systems (Workday or similar)
- Talent Acquisition
- Talent Development
Timeline
Human Resources Manager
Louis Vuitton
08.2021 - 01.2026
Talent Acquisition Specialist
Principal Financial Group
01.2020 - 08.2021
Data Research Analyst
Global Atlantic Financial Group
03.2019 - 11.2019
HR Assistant / HR Generalist
Red Loft Group
08.2012 - 12.2018
Human Resources Coordinator
Louis Vuitton
Master of Science - Human Resource Strategic Management
Bellevue University
Bachelor of Science - Human Relations
University of Iowa