Amber Jones
Klamath Falls
Summary
Reliable cashier delivering exceptional customer service and accurate cash transactions. Experienced in training new staff and collaborating with team members to achieve sales targets and improve customer relations.
Overview
5
5
years of professional experience
Work History
Cashier
Bi-Mart
Klamath Falls, OR
03.2024 - 01.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted in training new cashiers on company policies and procedures.
- Resolved customer inquiries and complaints to enhance satisfaction.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier
Fred Meyer
Klamath Falls, OR
07.2021 - 03.2024
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
No Degree - General Studies
Umpqua Community College
Roseburg, ORNo Degree - English
Southern Oregon University
Ashland, OR06-1999
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
Timeline
Cashier
Bi-Mart
03.2024 - 01.2026
Cashier
Fred Meyer
07.2021 - 03.2024
No Degree - General Studies
Umpqua Community College
No Degree - English
Southern Oregon University