Amber Kealy
San Diego,CA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Fredrick’s Supper Club. Proven ability to enhance guest engagement and drive sales through effective recommendations. Experienced in cash handling, team collaboration, and time management skills.
Overview
8
8
years of professional experience
Work History
Server
Fredrick’s Supper Club
Milton, WI
07.2021 - 10.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to deliver timely food orders and maintain quality standards.
- Managed cash register operations, accurately processing transactions and handling payments.
- Assisted in training new team members on menu knowledge and service protocols.
- Upsold menu items, increasing overall sales through effective recommendations to customers.
Building Substitute
Stoughton Area School District
Stoughton, WI
02.2025 - 06.2025
- Managed classroom activities to support teacher-led instruction and maintain student engagement.
- Adapted lesson plans to accommodate diverse learning needs and ensure inclusive education.
- Supervised student behavior, fostering a positive learning environment and addressing concerns promptly.
- Collaborated with teachers to implement educational strategies that enhance student understanding and retention.
- Assisted in administering assessments, providing feedback on student progress to inform future instruction.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Server
Applebee’s
Janesville, WI
07.2017 - 06.2021
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Processed food and beverage orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Assisted in training new servers on menu items and service protocols.
- Handled cash transactions and balanced cash drawer at end of shifts efficiently.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Science - Elementary Education
University of Wisconsin Whitewater
Whitewater12.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Task prioritization
Timeline
Building Substitute
Stoughton Area School District
02.2025 - 06.2025
Server
Fredrick’s Supper Club
07.2021 - 10.2025
Server
Applebee’s
07.2017 - 06.2021
Bachelor of Science - Elementary Education
University of Wisconsin Whitewater