Amber Kelley
Hobbs,NM
Summary
Dynamic Food Service Professional with a strong background in operations management and event planning. Skilled in menu pricing and inventory control, consistently delivering high-quality service and maximizing profitability through strategic initiatives.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Cattle Baron Steak & Seafood Restaurant
06.2025 - Current
- Oversaw daily restaurant operations, ensuring high standards of service and food quality.
- Trained staff on customer service protocols and operational procedures.
- Managed inventory levels, ordering supplies to maintain stock availability.
- Implemented promotional strategies to enhance guest experiences and drive sales.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
Food Service Director
Genuine Foods
08.2024 - 06.2025
- Oversee and coordinate menu and meal planning for New Mexico Junior Collage. While maintaining the highest safety and quality standards.
- Developed strategies to improve food service levels for busy facility handling 300 meals each day.
- Created catering plans for special events, including menu design, staffing requirements, and logistics coordination.
- Attended catering and event workshops to stay up-to-date on industry trends and best practices.
- Conducted regular inventory audits and adjusted ordering practices as needed to minimize waste.
- Scheduled and received food and beverage shipments, checking delivery contents to verify product quality and quantity.
- Scheduled staff working hours to cover all designated shifts.
- Maintaining all financial/banking needs. Preformed financial audits, and profit and loss reports.
- Created catering plans for special events, including menu design, staffing requirements, and logistics coordination.
- Attended catering and event workshops to stay up-to-date on industry trends and best practices.
- Met strict quality standards, continuously monitoring food handling and safety.
- Maximized quality assurance by completing frequent line checks.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Assistant Food Service Director
Sodexo USA
05.2024 - 08.2024
- Assisted in managing daily food service operations to ensure compliance with health and safety standards.
- Collaborated with culinary team to develop and implement menu offerings that meet dietary needs.
- Trained new staff on food preparation techniques, safety protocols, and customer service best practices.
- Monitored inventory levels, placing orders for supplies to maintain optimal stock without excess waste.
- Collected and analyzed customer feedback to refine service offerings and improve overall satisfaction rates.
- Supported budgeting processes by tracking expenses and identifying areas for cost-saving opportunities.
Department Auditor - HHS Athletics
Hobbs Municipal Schools
08.2017 - 05.2024
- Made recommendations for improvements in financial reporting processes.
- Performed follow-up reviews to assess progress in addressing identified issues or risks.
- Recommended changes, highlighting asset utilization and audit results.
- Taking a $35,000.00 operation to a profit of $250,00.00 after staffing and paying of vendors.
- Collaborated with stakeholders to develop effective auditing strategies and methodologies.
Special Diets Coordinator
Hobbs Municipal Schools
02.2015 - 05.2024
- Developed and implemented dietary programs to meet diverse nutritional and medical needs of student.
- Supervised food service staff and faculty ensuring adherence to safety and sanitation standards.
- Improved student satisfaction by developing and implementing well-balanced, nutritious meal plans tailored to individual dietary needs for over 150 students daily.
- Trained staff in 13 locations on dietary regulations and best practices for food preparation.
- Collaborated with healthcare professionals to create individualized nutrition plans for each student.
- Analyzed menu options for cost-effectiveness while maintaining quality.
- Conducted regular audits of food storage areas, ensuring adherence to cleanliness and food safety.
- Evaluated nutritional content of menus regularly to ensure alignment with industry standards as well as specific patient requirements.
- Provided ongoing education for nursing and school staff regarding therapeutic diets and proper feeding techniques to enhance students care.
- Assisted in achieving and maintaining required certifications, such as ServSafe, for all dietary department staff members.
- Observed strict confidentiality when handling sensitive information about students medical conditions and treatment plans.
Skills
- HACCP protocols
- Allergen awareness
- Menu pricing and writing
- Foodservice recordkeeping
- Menu pricing
- Event planning
- Payroll administration
- Operations management
- Labor and overhead cost estimation
- Audit reporting
Timeline
Assistant Manager
Cattle Baron Steak & Seafood Restaurant
06.2025 - Current
Food Service Director
Genuine Foods
08.2024 - 06.2025
Assistant Food Service Director
Sodexo USA
05.2024 - 08.2024
Department Auditor - HHS Athletics
Hobbs Municipal Schools
08.2017 - 05.2024
Special Diets Coordinator
Hobbs Municipal Schools
02.2015 - 05.2024